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Privacy Policy

Spicers of Hythe takes your privacy seriously and we appreciate that you care how information we have about you is used.

Information you give to us.

When you register with us we receive and keep any information you enter on our website or supply to us in any other way. This information includes:-

  • Your name
  • Postal address
  • Email address
  • Telephone number
  • All correspondence you have with us
  • Details of all transactions and fulfilment of orders

How we protect your information.

We have in place a number of security, organisational and technical procedures to ensure the safety of your personal information.

Our secure web pages are protected by a digital certificate from Comodo Secure (an established certification authority) and use industry standard SSL software to guarantee that your personal information, including name, address and credit card details are securely transferred.

Hardware firewalls are in place thus preventing access to our servers from outside our network. Internal access to our network is restricted.

We take all precautions and use every effort to safeguard your personal information. However, the use of the Internet is not entirely secure and we therefore cannot guarantee the integrity of any personal information which is passed to you or from you via the Internet. Please be aware that email is not a secure means of communication so please do not send sensitive information such as credit card details by email.

How we use the information you give to us.

Spicers of Hythe do not disclose any of your information to third parties.

We use this information to process and deliver orders, process returns and payments, provide any information you may request from us, communicate with you about various promotional offers or any matter relating to your account or provision of products and to keep your account up to date.

We may also gather statistics in order to monitor sales and usage of our website and to continue improving and targeting our services and communication thereby enhancing your purchasing experience.

Legitimate Interest

From the 25th May 2018, the Data Protection Act is being replaced by the General Data Protection Regulation (GDPR). Legitimate Interest is a lawful basis for processing personal data under the GDPR. In order to use Legitimate Interest it is necessary to meet three criteria:

  • Identify a Legitimate Interest
  • Show that the processing is necessary to achieve it
  • Balance it against the individual’s interests, rights and freedoms

Taking into account all factors on behalf of Spicers of Hythe, we believe it is in the best interest of our customers and our business to proceed under the legal basis of Legitimate Interest.

Accessing your information.

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your information, please write to Spicers of Hythe Ltd, Spicer House, Link Park, Lympne, Hythe, Kent, CT21 4LR. A small fee of £10 will be charged for this service.

Consent

By supplying your information to us, you consent to the use of that information for the processes set out in this policy.


Ian Spicer|E: enquiries@spicersofhythe.co.uk|T: 01303 235625

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What our customers say

I would like to thank you very much for the excellent hampers again this year. We have had a lot of very good feedback again. I am looking forward to seeing this year’s selection already!!
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Registered Address

Spicers of Hythe Ltd
Spicer House
Hythe
Kent
CT21 4LR
Company No. 02984046

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