“Just to let you know that my Christmas hamper box arrived just now and it looks really superb! The box is of such good quality with the handle tie it looks fab! You have all excelled yourselves again this year!”
07-12-2012 - Regular Customer more »
How much does it cost to deliver a hamper ?
How can I order a hamper ?
Can I have a message with my order ?
I have a large order, what do I do ?
I cannot find all the items listed for the hamper ?
Can I order hampers to more than one address ?
I have a promotional code, what do I do with it ?
Are there any delivery restrictions ?
What savings will I get sending multiple hampers to one address ?
How will the hamper be packed when it arrives ?
What happens if no one is in when the carrier delivers ?
How much does it cost to deliver a hamper ?
A On the detail of every hamper the delivery cost is displayed for delivery for one hamper to one address. If you are sending more than one hamper to an address then the website will calculate a discounted rate for you based on the weight and volume.
A You can order a hamper
Easy ordering guide:
Make sure you have the names, addresses, postcodes, telephone numbers and message for your receiptiants at the time of ordering.
When entering the information on the website, please check your spelling.
If possible please provide a contact telephone to aid the carrier to deliver your hamper.
Can I have a message with my order ?
A You can have a message with each hamper for each receiptiant, upto 240 characters including space and punctuation. The message will be enclosed with the delivery documentation. Please note we do not enclose any pricing information with the delivery.
I have a large order, what do I do ?
A There is no restriction to the number of hampers and addresses you can send hampers to through the website, however you may wish to speak to us to guide you on the easiest way to process your order.We specialise in large corporate and bespoke hamper orders, just call us today on +44 (0) 1303 235605 to speak to our Corporate Team you will help you through finding a gift solution to suit your budget and requirement
I have received my hamper and cannot find all the items listed for the hamper ?
A All our hampers are hand packed with care, to ensure the safety of all the items some may have been packed beneath the top layer, it is likely that when you first open the hamper some items may no be visible initially, you will have to dig deep.
Can I order hampers to more than one address ?
A Once you have chosen the hampers on the website and clicked on "Checkout"
There is an address finder to make easier for you to enter the addresses.
Are there any delivery restrictions ?
A We are unable to deliver on Sunday or Bank Holidays and we unable to offer a next day service to certain postcodes within the UK - see Delivery details
I have a promotional code, what do I do with it ?
A Once you have chosen your hampers and allocated your addresses, on the "Confirm Order" page you will have the option to enter your promotion code
What savings will I get sending multiple hampers to one address ?
A The website will calculate based on weight and volume the bulk cost for sending multiple hampers to an address. If you are sending a large quantity to an address please call us on +44 (0)1303 235625 and we can advise you.
How will the hamper be packed when it arrives ?
A All our hampers are packed by hand and presented in a basket/presentation box which is then packed into an outer box to protect it during transit. Each hamper will have a stock printed on the top right hand end of the outer box.
What happens if no one is in when the carrier delivers ?
A If no one is in when the carrier tries to deliver then will first try and leave it with a neighbour and leave a card through your door detailing which neighbour they have left it with, if they are unable to delivery safely then they will leave a card through your door with a contact number for you to call to rearrange delivery.
Tel: 01303 235625
Spicers of Hythe Ltd
Spicer House
Link Park
Hythe
CT21 4LR
We currently accept the following online payments.
Delivery charge shown is for standard mainland UK delivery, 1 to 5 working days. Other areas charges will be calculated as part of the checkout procedure. A named day service is available to mainland UK addresses for an extra £2 + VAT and a Saturday service for an extra £12.50 + VAT.
Cancellations of orders need to be made in writing before the goods have been dispatched. A restocking charge will be made on all orders cancelled based on the number of days prior to dispatch. Any orders returned will be subject to a restocking charge. Click here for full details.
Spicers of Hythe Ltd
Spicer House
Hythe
Kent
CT21 4LR
Company No. 02984046
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All rights reserved.
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